5 Business Etiquettes in Japan
by Super User
in Latest
Hits: 446

There are 5 business etiquettes in Japan

1. Greeting

As you might have heard, Japanese don’t shake hands, but bow. Japanese who are not used to foreigners might get overwhelmed if you rush onto them, shaking their hands. Wait until they offer you their hand. If they don’t and bow to you instead, mimic that movement just slightly to show your respect.

2. Business Cards

Make sure to carry plenty of business cards with you. Present the your card with your palms facing up, handing it over with both of your hands and a small bow is essential to show your respect. After receiving the others business card place the card very carefully into a cardholder or after studying it. If you’re in a meeting sitting down, place the card in front of you on the table. Note: Japanese standard size (91mm x 55mm)

3. Sales approach

A hard-sell approach will not succeed in Japan. Replace the high pressure, confrontational approach with a more gentle, persuasive presentation that showcases the virtues of what you are proposing. Find points of agreement and build on those. Don't drive too hard on decisions and deadlines. Understand that the Japanese decision-making style is by consensus—trying to speed up the process may appear to be disrespectful of their way of doing business. Rather than be impatient, try to see the long process as an opportunity to build trust and cement the relationship.

4. Dress Code

The operative word here for business clothes is conservative. Men wear conservative business suits and blend in with the group. Women are encouraged to keep jewellery to a minimum so as not to stand out. It is also considered in good taste for women not to wear high heels if this results in towering over their male Japanese counterpart '

5. Business Meeting

During presentation, take note that Japanese people rarely express their disagreement or disappointment openly in order to avoid confrontation and maintain harmony between all parties. Japanese people will usually not directly say "no," but rather respond saying something along the lines of "I will think about it." Do not become exasperated by this use of your time, as it is an essential element of the relationship-building process. After the meeting, a follow-up visit, e-mail, letter or fax is standard business etiquette. It is advisable that you make some form of follow-up contact.